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Support

We're here to help you get the most out of fourth reason.

Contact Us

Email: support@fourthreason.com

Frequently Asked Questions

How do I reset my password?

You can reset your password by tapping "Forgot Password" on the login screen. You'll receive an email with instructions to create a new password.

How do I contact my coach?

Use the Inbox tab in the app to send direct messages to your coach. You can also participate in group discussions through Channels.

How do I track my progress?

Your progress is automatically tracked as you complete lessons and tasks. View your progress on the Home tab and in individual journey screens.

Can I use the app offline?

Some features require an internet connection, but you can view previously loaded content offline. Your progress will sync when you're back online.

How do I cancel my subscription?

Subscriptions are managed through your device's app store. On iOS, go to Settings > Apple ID > Subscriptions. On Android, go to Google Play Store > Subscriptions.

How do I delete my account?

To delete your account and all associated data, please contact us at support@fourthreason.com. We will process your request within 30 days.

Technical Requirements

fourth reason works best on:

Report a Problem

If you're experiencing issues with the app, please email us at support@fourthreason.com with: