Privacy Policy

Last updated: December 31, 2024

Introduction

fourth reason ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

Information We Collect

We collect information that you provide directly to us, including:

Account Information: Name, email address, and profile information when you create an account
Content: Messages, responses, and other content you submit through the app
Usage Data: Information about how you interact with the app, including lesson progress and engagement metrics
Device Information: Device type, operating system, and unique device identifiers

How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Facilitate communication between coaches and members
Track your progress and provide personalized coaching experiences
Send you notifications related to your coaching program
Respond to your requests and provide customer support

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

With Your Coach: Your coach has access to your profile, progress, messages, and other content you submit within their coaching program
Service Providers: We may share information with third-party vendors who help us operate our services
Legal Requirements: We may disclose information if required by law or to protect our rights

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time.

Your Rights

You have the right to:

Access and receive a copy of your personal data
Request correction of inaccurate data
Request deletion of your data
Opt out of marketing communications

Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: support@fourthreason.com